Having a little trouble with your key fob? No worries, it happens! Try this: Hold the fob close to the keypad, around number 5. You should hear a click and see a green light blink. Keep holding it there until you hear that click-don’t let go until then! Only “after” the click, press the handle to open the door.
If that doesn’t work try taking the fob off the keypad completely, and then try the whole thing again from the beginning. Reach out to the pool managers if you still have problems.